What makes support actually usable in lived contexts?
I design and study systems for communication, alt text authoring, and access across classrooms and cultural contexts.
Representative works: EmoBridge, AltAuthor, AltCAT.
Research themes
I study AI where it meets real people, real institutions, and real uncertainty.
My research asks how people encounter AI and information systems in situated contexts: classrooms, care, accessibility, work, sports, and everyday decision-making.
How should AI agents participate in social experiences?
I study AI as a companion, co-viewer, shopper, conversational partner, and collaborator — with attention to agency and interpretation.
Representative works: BleacherBot, Cinema Multiverse Lounge, AI companions, AI shopping agents.
How can AI scaffold thinking instead of shortcuting it?
In history classrooms, code comprehension, social simulation, and academic reading, I examine how tools shape exploration, creation, and critique.
How do people adapt to systems when stakes are social?
I look at healthcare journeys, nurses' workflows, workplace stress, and automated judgment as settings where design meets uncertainty.